Pine Knot News - A hometown newspaper with a local office, local owners & lots of local news

Our View: No complaints about customer service


August 23, 2019

One of the benefits of smalltown life is the excellent customer service we enjoy from our local stores, shops and workers.

Whether it’s a clerk at the gas station, a carpenter or plumber for your home, a nurse at the clinic, or mechanic at the garage, there’s a pretty good chance you’re getting served by someone who knows you, attends church with your uncle, went to grade school with your mother, or even lives next door to you.

In the past few weeks, we’ve seen gas station clerks tell a customer who forgot her wallet to not worry, go on her errands and come back later to pay. We’v...

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