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Car buyers struggle with former dealership


October 29, 2021

Everything looked great on Facebook after Heidi Gustavson purchased a car from Cloquet Ford Chrysler. But months later, she's still waiting on paperwork regarding her purchases. And the dealership has changed hands, becoming Wood City Motors.

Although the Cloquet Ford Chrysler Center is no longer, a lot of people have unfinished business with the former car dealership.

Cloquet police chief Derek Randall confirmed Tuesday that his office has received 14 complaints since June from people who bought vehicles from Cloquet Ford.

"They're all somewhat similar," Randall said, reading through a list of issues. "People trading in vehicles and the business didn't pay off the loans. Paid for a vehicle, didn't receive the registration or the title. ... This person put money down for a vehicle they weren't able to provide for them and they r...

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